Free financial coaching in Dallas - how the Financial Empowerment Center works

What it is

The Dallas Financial Empowerment Center is a City of Dallas program. The city describes it as free access to a personal professional financial coach. It is run in partnership with International Rescue Committee Dallas.

What a coach can help with

The city lists these topics:

• Reducing financial stress
• Planning for financial emergencies
• Eliminating debt
• Increasing your credit score
• Increasing your earning potential

What it costs

Free, according to the city’s page.

How to request a session

1. Submit your information through the city’s online referral form.
2. A financial counselor contacts you to schedule a meeting.
3. The meeting can be in person or virtual.

If you have questions first, the city lists the program email as FinancialEmpowerment@dallas.gov. The city’s Financial Empowerment Center page also lists a phone number for the program administrator.

What the city’s page does not say

The page does not list eligibility rules, office hours or meeting locations. When a counselor contacts you, ask about those directly. Programs change, so use the city’s page for the latest details.

Before and after your first session

These Exsura guides cover related basics:

• Credit scores and free credit reports
• How credit card interest works
• How to start an emergency fund

If money stress is affecting your mood or sleep, you do not have to handle it alone. See our guide to free mental health resources in DFW, and for help right now call or text 988 or see our crisis hotlines.

Common questions

Is Dallas Financial Empowerment Center coaching free?

The City of Dallas page describes it as free access to a personal professional financial coach.

Do I have to meet in person?

No. The city says the meeting with a financial counselor can be in person or virtual.

How do I sign up?

Submit your information through the city's online referral form. A financial counselor then contacts you to schedule a meeting.

Where do I find the official details?

Use the City of Dallas Financial Empowerment Center page. This article summarizes it, and programs can change.

Sources

• City of Dallas: Financial Empowerment Center - no page date shown; checked October 17, 2026

Sources last checked October 17, 2026. This article is general education, not financial, legal or medical advice. Rules, fees and programs change, so confirm details with the organization before you act.