Exsura is a community nonprofit. We collect only what we need to serve you, we never sell your information, and we keep this policy plain enough to actually read. Last updated: January 2026.
Exsura is a 501(c)(3) nonprofit organization based in Dallas-Fort Worth. This policy covers the website at exsura.org. It does not cover third-party sites we link to.
We collect information only when you actively provide it to us. This happens in three ways:
When you fill out a contact, volunteer, or partnership form on this site, we receive your name, email address, phone number (if provided), and the content of your message. We use this solely to respond to you.
If you subscribe to The Exsura Brief, we receive your email address. That's it. We use it to send you our monthly newsletter - typically one email on the first Tuesday of each month.
If you donate through this site, your payment is processed by a third-party provider (such as Stripe or PayPal). We receive confirmation that a donation was made and, if you opt in, your name and email for a receipt. We do not store full payment card information.
Like most websites, our hosting provider logs basic request data: IP address, browser type, pages visited, and time of visit. We use this in aggregate to understand how the site is used - not to identify individuals. We do not use behavioral tracking tools like Facebook Pixel or Google Analytics remarketing tags.
We use the information we collect for one or more of these purposes:
We do not send marketing emails to people who have not subscribed. If you contact us about something and later want to receive our newsletter, we will ask you explicitly before adding you.
We do not sell your information. Ever. To anyone. We are a nonprofit - our mission is community service, not data monetization.
We do not share your information with third parties for marketing purposes. We may share information with service providers (email delivery, payment processing) strictly to operate the site - but only under agreements that prohibit them from using your data for their own purposes.
We do not build behavioral profiles. We do not track you across other websites. We do not use retargeting pixels or ad network tracking.
We do not retain data longer than necessary. Contact and inquiry records are kept for up to two years or until a relationship concludes. Newsletter subscriber data is kept until you unsubscribe.
Our resource pages and articles link to external organizations - mental health providers, shelters, hotlines, and community services. We link to them because we believe they are helpful; we do not control their websites or privacy practices. Please review each organization's privacy policy before submitting personal information to them.
This site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have done so inadvertently, we will delete that information promptly. If you believe we may have information from or about a child under 13, please contact us at info@exsura.org.
You have the right to know what information we hold about you, to correct it, and to request that we delete it. To exercise any of these rights, email us at info@exsura.org. We will respond within five business days.
If you subscribed to our newsletter, every email includes an unsubscribe link. One click removes you from all future mailings, permanently.
Texas law provides additional privacy rights for Texas residents. If you have questions about your rights under Texas law, contact us directly.
If you have questions about this policy, please reach out. We read everything.
Exsura
Dallas-Fort Worth, TX
info@exsura.org
972-671-9303
We may update this policy occasionally. When we do, we will update the "Last updated" date at the top and note the changes in plain language. Continued use of the site after a policy update constitutes acceptance of the revised terms.